Privacy Policy

How we handle and protect your data at ShelterLab.

1

Items of Personal Information Collected

We collect the minimum information necessary to provide a safe campus marketplace:

  • Mandatory: Email Address, Full Name, Nickname.
  • Optional: Profile Picture, KakaoTalk/Telegram ID (for 1:1 trading), Major.
  • Automatically Collected: IP Address, Device ID, Access Logs, Cookies (for session management).
2

Purpose of Collection and Use

We use your information strictly for the following:

  • Verification: Confirming you are a registered and verified user.
  • Safety: Preventing fraudulent accounts and multi-account abuse.
  • Communication: Sending important service updates and verifying trades.
  • Dispute Resolution: Identifying users in case of reported scams or policy violations.
3

Retention and Destruction of Information

  • Retention Period: We keep your data only as long as your account is active.
  • Automatic Deletion: If you delete your account, your data is wiped from our servers within 24 hours.
  • Legal Exception: If required by the Act on the Protection of Consumers in Electronic Commerce, transaction records may be kept for 5 years, and login history for 3 months as per the Protection of Communications Secrets Act.
  • Destruction Method: Electronic files are permanently deleted using technical methods that prevent recovery.
4

Third-Party Data Sharing

ShelterLab does not sell your personal data.

  • We only provide your nickname and verified badge to other users during the listing process to facilitate trade.
  • We may disclose data if required by a legal warrant from the South Korean police or court order.
5

Rights of the Data Subject (Your Rights)

Under PIPA, you have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate data.
  • Request the suspension of processing or account deletion.
  • Right to be Forgotten: You can exercise these rights via your Profile settings or by emailing our CPO.
6

Technical and Administrative Security Measures

To keep your data safe, we implement:

  • Encryption: All passwords and sensitive identifiers are hashed/encrypted at rest.
  • Access Control: Only the lead developer (Admin) has access to the user database.
  • Security Monitoring: Regular log audits to check for unauthorized access.
7

Chief Privacy Officer (CPO)

In accordance with Article 31 of PIPA, we have appointed a CPO to handle privacy inquiries and complaints.

Role: Lead Developer & CPO

Email: admin@shelterlab.shop